They Use Horses to Train Doctors, Don’t They?

Christianna “CC” gets a nuzzle from one of SROH’s special horses that exhibits extraordinary powers at reading nonverbal communication cues from students and patients. “Horses have a natural gift to read and then react to or display the truth behind our nonverbal cues. They are masters at reading body language, which is what patients perceive from doctors” says CC.

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Partnering with Clients to Do More with Less

Photo, Jay Deady, President and CEO, Awarepoint, Inc.

Jay Deady

Jay Deady, President and CEO of San Diego-based Awarepoint, Inc., leverages his 22-year career that spans senior leadership positions at Eclipsys, which now is part of Allscripts, McKesson, and Cerner. Awarepoint’s employees and the employees of its hospital clients work together to achieve accountability and return on investment for their efforts using a Real-Time Locating System.

Picture all the second-by-second movement of equipment, physicians, health professionals, attendants, and patients in a busy … Continue Reading

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Hospital Emergency Departments in Crisis

Dr. Robert Hitchcock conducts a training session with ED staff.
From the front lines, as well as behind-the-scenes, Robert Hitchcock, MD, FACEP, an Emergency Medicine physician at Manatee Memorial Hospital and Lakewood Ranch Medical Center, Bradenton, FL,  manages complex Emergency Department operations.

In his role as chief medical informatics officer for T-System, Inc. he guides strategies for addressing the critical issues that arise in hospital Emergency Departments. T-System, based in Dallas, TX, develops Emergency Department solutions by turning data into … Continue Reading

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Humana: A Business Always in Transition

Humana, based in Louisville, KY, is a Fortune 100 company in the process of transforming itself from a health insurance company to a business model that focuses on health, wellness, and well-being. To that end, Paul Gerrard, director of Corporate Affairs and chairman of the Corporate Social Responsibility Council at Humana leads enterprise-wide task forces on behalf of strategic initiatives of the CEO and other Humana officers which require change management, innovative solutions or organizational development.

Humana volunteers assemble to celebrate the company's 50th anniversary.

Paul helps to … Continue Reading

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Information Technology on an Equal Footing for Health and Social Services

Frances Loshin-Turso, co-founder and CEO of Defran Systems, Inc., New York, NY, since 1984, fulfills her vision of providing health and social service organizations, run by not-for-profit organizations and government agencies, with the same state-of-the-art software technology that one finds in the private sector.

 

Frances Loshin-Turso, CEO, Defran Systems, Inc., New York, NY

Fran demonstrates a software enhancement to her staff.

Fran oversees a rapidly expanding, nationwide business that serves the specialized needs of this niche market, characterized by perennially tight budgets, further slashed by this challenged economy.

Fran leverages … Continue Reading

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Independence for People with Disabilities

Photo, Kel Smith

Kel Smith provides thought leadership on accessibilities to the Havas Worldwide Health network.

Kel Smith on Team Building: I align myself with people who share my moral compass.

A fact that gives pause—Americans with disabilities number around 54 million. It’s estimated they have $175 million in discretionary income to spend on services, devices, software and other products that will make their lives easier. These are technologies and tools that help people with disabilities access the same level of information and services that non-disabled individuals enjoy.

Kel’s projects apply … Continue Reading

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Dr. Cindy Haines: How to Get the Best Health Care in a Broken System

Photo, Dr. Cindy Haines

Dr. Cindy Haines gives consumers and patients practical advice on navigating the precarious waters of the U.S. healthcare system.

Cindy Haines, MD, is a family physician who serves on the faculty of St. Louis University School of Medicine, medical journalist, and chief medical officer of HealthDay, an award-winning consumer and professional news service.

This podcast takes its title, How to Get the Best Health Care in a Broken System, from the recently published book authored … Continue Reading

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Thought Leader Publishes New Book

Randy Vogenberg, featured in the April 2010 post and podcast, has published Pharmacy Benefits: Plan Design and Management, an essential guide for benefits professionals and trustees responsible for a prescription pharmacy or medical benefits program. The guide addresses benefit plan design, the selection of a pharmacy benefits manager and pharmacy network, compliance, specialty pharmacy, cost-savings strategies and more.

Relentless Communication in Organizational Change

Wayne Sensor, formerly CEO of Alegent Health, that serves the region around Omaha, Nebraska, shares lessons learned when instituting organizational change. The scale of change we discuss in the podcast is transforming a fee-for-service health system to an employed-physician model. I can think of few greater challenges a health system CEO and his leadership team will face.

Photo, Wayne Sensor

Wayne Sensor, formerly CEO of Alegent Health

Wayne presided over a health system cited by The Network for Regional Healthcare Improvement as the #1 health system in the United … Continue Reading

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Mobile Health Communications Unleashed

With widespread adoption of handheld devices, such as the iPad®, iPhone® and Smartphones by consumers and physicians, Rob Dhoble closes the gap between information technology and achieving engagement between health professionals and patients to deliver measurable, improved outcomes. Rob is president of Omnicom’s Diversified Agency Services Health group.

Rob logs on to view his invention on a laptop, but he can also use a Smartphone or other handheld device with Internet access.

He bridges the divide with his patent pending mobile solution that … Continue Reading

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